Course Outline

Professional Communication

Mr. Marshall


Course Outline:

This course will prepare students to be successful in effective communication skills that are crucial in obtaining and keeping gainful employment, and in initiating and participating in effective social interactions. Students will learn the knowledge, attitudes, skills, and applications to communicate effectively in a professional and social world. Students will learn how to identify, analyze, and develop appropriate communication skills and be able to decipher which skills to use professionally and which to use socially. This course provides performance-based learning experiences that allow students to participate meaningfully in a variety of communication processes in social and professional contexts, including making and evaluating presentations for various purposes and audiences. Professional Communication will prepare students for success by supplying the necessary tools and traits of professionalism. The course covers various communication situations in the workplace, social life, as well as job interviews, and group interaction. Students will also be able to prepare and evaluate speeches, professional presentations, and learn how to write a Resume’. This course fulfills the state requirement for Speech.


Homework 10% per 6 weeks

Classwork: (Activities, Writing Assignments, etc.) 75% per 6 weeks

Assessments: (Projects, Presentations, Tests) 15% per 6 weeks

Semester Final: (Final Exam and Portfolio) 25% of OVERALL Semester Grade

Late or Make-Up Work/Tutoring:

Late or Make-up work will be accepted only with permission from Mr. Marshall, and students will only be able to receive a maximum grade of 90. Contact Mr. Marshall for tutoring if needed. 

Academic Honesty/Plagiarism:

This course cooperates with the policy for Academic Honesty/Integrity. Cheating or any form of Academic Dishonesty and or Plagiarism will not be tolerated. Consequences for such violations will be enforced.


Professional Communication

UNIT 1- Introduction and Fundamentals of Communication

Communication in Organizations

Exploring the Communication Process

The Nature of the Communication Process

Communicating for Success

The Communication Process and You

Understanding Interpersonal Communication

Understanding Self as a Communicator

Understanding Nonverbal Communication

Principles of Nonverbal Communication

Using Nonverbal to Create a Professional Image


UNIT 2- Presentations and Effective Listening

Toward Effective Listening

Understanding the Listening Process

Developing Listening Skills 

Discovering the Power of Oral Language

The Nature of Oral Language

Developing Skills for Power Language

Preparing for Professional Presentations

Beginning the Presentation Process 

Organizing Presentations

Parts of a Presentation

Patterns of Organization

Preparing for Presentations

Preparing for Individual Presentations

Preparing for Group Presentations

Making and Evaluating Presentations


UNIT 3 Group Communication

Building Effective Interpersonal Relationships

Understanding Interpersonal Relationships

Personal Style in Interpersonal Relationships

Understanding the Nature of Groups

Understanding Groups

Functions of Groups

Making Groups Work

Interacting in Groups

Participating in Groups

Managing Conflict

Diagnosing Conflict

Confronting Conflict

Functioning as a Leader


UNIT 4 Professionalism and Job Preparation

Developing Effective Interpersonal Skills

Communicating Interpersonally

Applying Professional Etiquette and Protocol


  • Professional Letter
  • Letter of Complaint
  • Resume Rough Draft on Notebook paper first then typed


Exploring the Interview Process

The Nature of Interviews

Understanding the Interview Process

Appropriateness in Interviews



  1. Exam
  2. Speech Presentation on Why Should I Pass This Class
  3. Professional Portfolio including (Resume’, Letter to Mr. Marshall about Why Being Professional is Important, Written copy of Speech)